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GENERAL: Can I recover the PIN number for my SIM?

PhoneFile PRO cannot disable or change the PIN security features of your SIM card unless you know the card's PIN. This is a built-in feature of the card itself. However, if you have forgotten your PIN, or if you have entered the wrong PIN more than three times, then you can 'unlock' your SIM card by using your personal unlocking key, or 'PUK' code.

You will need to obtain your PUK code from the network operator or service provider who supplies your mobile phone services. Then you can use the 'I've forgotten' function in PhoneFile PRO to enter the PUK and re-set the PIN to a memorable value.



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